How to manage your automotive company better

Research, Development, and Engineering

Design innovative vehicle products and services – and get them to market first – with SAP solutions. Collaborate with partners across the automotive ecosystem, accelerate product development, and help ensure compliance with auto industry standards.

  • Innovations based on actual vehicle data, incidents, customer feedback, and market analysis
  • What-if simulation for better decision-making – in auto engineering and downstream
  • Integrated, collaborative, and agile product development
  • Global product safety management and compliance
  • Integrated everything – from R&D and manufacturing to aftermarket services and mobility
79% of automotive organizations consider it important to collect and analyze vehicle data in order to predict outcomes for design, service, safety, and operations – but only 20% are able to do so​.
Source: SAP Benchmarking

Manufacturing and Outbound Logistics

Run agile, highly autonomous automotive manufacturing, production, and assembly processes using Industry 4.0 and smart factory technologies from SAP. Combine business data with industrial IoT data to maximize manufacturing efficiency, improve sustainability, and cut costs.

  • Smart auto manufacturing systems in the cloud
  • Modular production and Industry 4.0 scenarios
  • Full visibility into shop-floor and top-floor operations
  • Environment, health, and safety management
  • Integration with the extended supply chain and outbound logistics network

15% reduction in manufacturing costs when the status and usage of operational machinery and tools are tracked in real time.
Source: SAP Performance Benchmarking

Responsive Supply Networks

Create a fast, responsive, and resilient automotive supply chain. Our solutions support collaborative supply chain planning; digitalized operations; and smart warehousing, inventory, and logistics, enabling you to proactively sense disruptions, reduce your carbon footprint, deliver ahead of demand, and more.

  • Real-time demand management and order promising
  • Response, supply, inventory, and operations planning
  • Smart warehousing, transportation, and logistics
  • Supply network collaboration
  • Green and sustainable supply chain management
76% of automotive organizations consider it important to enable a digitally connected supply chain to avoid supply disruptions – but only 17% are able to do so.
Source: SAP Performance Benchmarking

Sales & Marketing

Deliver personalized, differentiated automotive experiences that create customers for life. Connect data from all sources – sales, service, marketing, and connected cars – to get deeper insights and proactively meet customer needs on every channel, and leverage solutions for real-time contextual marketing, omnichannel sales, billing, and more.

  • 360-degree customer profiles and personalized engagements
  • Digital automotive retailing and omnichannel sales
  • Smooth billing and buying experiences
  • Robust sales performance management
  • Optimized vehicle distribution chains
79% of automotive organizations consider it important to capture customers’ preferences and then deliver the products and services customers desire – but only 21% are able to do so.
Source: SAP Performance Benchmarking

Aftermarket Service

Grow revenue and drive brand loyalty by offering automotive aftermarket services that exceed customer expectations. SAP solutions support omnichannel customer service, parts management, warranty claims processing and complaint handling.

  • Omnichannel customer service management
  • Aftermarket auto parts management
  • Warranty claims management
  • Complaint handling
76% of automotive organizations consider it important to predict an asset failure, determine the cause, and recommend the best maintenance plan – but only 18% are able to do so.
Source: SAP Performance Benchmarking

Smart Mobility and Transformation

Create value and monetize new business models for autonomous, connected, electric, and shared vehicles with SAP. Our solutions can help you personalize in-car services, support subscription-based contracts, manage e-fleets, build and run EV charging networks, and more. Embrace change in the industry and shift toward mobility as a service (MaaS).

  • Connected vehicle data hub
  • Urban and remote EV charge-point operations
  • End-to-end fleet management
  • IoT-based logistics and transportation management
  • Subscription billing and invoicing

60% of automotive organizations consider it important to predict driver needs and deliver appropriate networked mobility services, such as fuel, parking, navigation, and commerce, directly to a vehicle – but only 11% are able to do so.
Source: SAP Performance Benchmarking

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